Casino Del Rio 

Casino Del Rio stepped onto the scene in 2003.  Almost immediately it gained a very loyal following.  The casino originated many features found standard on current casinos.  That is possibly due to its constant efforts to improve its product.   All through out the site, visitors can find links to customer feedback forums; a sure sign of a progressive casino.  Casino Del Rio’s base of operation is in St. John’s, Antigua.  The casino is fully licensed to operate under the approval of the Gaming Commission of the Government of Antigua and Barbuda.  Casino Del Rio was even granted the Online Players Association’s official seal of approval. The OPA keeps casinos on the up and up with such demands as excellent customer support and prompt payment of winnings. 

Casino Del Rio is powered by the same Playtech software that won Gambling Online Magazine’s “Editor’s Pick” and “Top Software” Awards in 2002.  The experienced designers of Playtech created an excellent environment in Casino Del Rio.  As the name suggest, Casino Del Rio has a decidedly Caribbean feel.  The smooth 3-D graphics are extremely life like and aesthetically satisfying.  Casino Del Rio houses over 70 games in its full download.  The games include 11 progressive jackpots, some that accumulate into the millions of dollars.  Each game is fully interactive.  The software is designed on multiple language platforms including English, Japanese, French, Italian, Spanish, Portuguese, Russian, Simplified Chinese, Traditional Chinese, and Korean.  Players have the option of playing for the US Dollar, the Great Britain Pound, and the Euro.

It is clear that Casino Del Rio wants to create the best playing environment that it can provide for its players.  The casino operates on a complete transparency policy, which means no secrets.  It was one of the first casinos to feature Playtech’s game and financial history software.  With the game history software, players can review specifics of past games, specific to time dates and wagers.  Players can also keep accurate tabs on their financial deposits, withdrawals, and payouts.  Casino Del Rio posts all of its official monthly reports, published by the OPA.  The reports verify that the casino maintain a consistently high payout percentage. The OPA also periodically audits the Playtech random number generator.  The random number generator is what keeps the casino operating on chance and not pre-decided winners. 

Casino Del Rio’s customer support does not go above and beyond but it is solid.  The support team operates 24 hours a day, 7 days a week.  They have broken their e-mail contact into 6 question specific addresses.  E-mail comes in handy if the FAQ section and the getting started tutorial are not enough to resolve unique issues.  As far as dialing up the customer service team, it is only toll free for players in the United States, as a matter of fact the US has two toll free telephone and fax numbers.  There is a number for international callers, but fees apply.  Of course the casino is kept safe using encryptions and access protocols. 

Now for the exciting part of every casino…free money.  Casino Del Rio offers up to $600 in free money at sign up.  The casino greets players with a 100% bonus for initial deposits up to $100.  For the next ten months the casino will match the first deposit of each month with 50% on deposit up to $50.  Players who deposit the maximum amount each time will capitalize on the 600 free dollars.  In addition to sign up bonuses, the casino offers deposit bonuses between 10-15% every time players use a certain deposit method.  Thrown on top of all these generosities are loyalty bonuses.  There is also a player’s compensation program and a VIP program, which includes feature that even improve upon the standard player compensation benefits. 

For more information on Casino Del Rio, visit their website at www.casinodelrio.com.  It may be the right casino for you, if not, there are plenty more.

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